1. What do I need to enable to be able to use the Bank Transfer service within my TruBit Pro/TruBit Wallet account?

All you have to do is pass the KYC verification process. If you have any problems with your verification, please contact the support area to review your case.

2. What is the KYC verification process?

KYC is the acronym for “know your customer”. It refers to a mandatory verification of a user's identity, normally by a financial institution. This verification integrates information that can be used to verify your identity, such as a valid ID, utility bills with your home address, your Social Security number, etc.

3. Can I buy Bitcoins from TruBit Pro/TruBit Wallet through Bank Transfer?

You will be able to directly buy and sell MMXN, the stable coin linked to the Mexican peso. However, once the purchase is made, you can convert your MMXN to BTC, USDT, ETH, XRP and CNHC

4. What is the minimum purchase amount?

The minimum purchase amount is from $1.00 MXN

5. What is the maximum purchase amount?

The monthly purchase limit is $750,000.00 MXN

6. What banks are accepted?

All Banks participate as long as they are national banks (Banks with HEADQUARTERS in Mexico).

7. Can I buy or sell Cryptos through my account issued by a NEOBANK?

No, since Neo Banks offer 100% digital banking intermediation services.

8. Is the service available to all countries where TruBit operates?

No, it is only available for users in Mexico.

9. If I don't have a Mexican bank account but I know someone who does, can I use it to buy through Bank Transfer?

If you can use any account of any bank with HEADQUARTERS in Mexico as long as it has the Bank Transfer service enabled, what you will NOT be able to do is sell your MMXN with a credit to a third-party account or another bank because your personal account is linked to the TruBit Pro/TruBit Wallet account.

10. Do you charge any commission for the purchase/sale of Cryptos?

The purchase/sale of Cryptos through Bank Transfer does not generate any type of commission.

KYC is the acronym for “know your customer”. It refers to a mandatory verification of a user's identity, normally by a financial institution. This verification integrates information that can be used to verify your identity, such as a valid ID, utility bills with your home address, your Social Security number, etc.